The Design of an Interface for an Online Gift Shop

Question: Discuss about the Design of an Interface for an Online Gift Shop. Answer: Introduction As part of organization's desire to enhance efficiency in their operations and improve competitiveness new strategies such as adoption of technology are bound to be implemented. An interface is a program that allows the user to communicate using a computer. This paper will focus on a new interface for an online gift shop. Overview The new interface will be aimed at enabling customers to access items at the gift shop, place orders online and have their items delivered at a place of their convenience, check their specifications and give their feedback regarding the items. The new interface will be operated using mobile phones from any location. The new interface will also allow customers to enquire about items that will not be in stock as well as enable the shop attendants give prompt reply to enquiries by customers (Banga Weinhold,2014). Vision The aim for this new interface will be to ensure that the gift shop online presence is felt in different regions to enable them to compete on an equal platform with other industry players. The design of the interface will be in such a way that it will cater for the needs of all customers irrespective of their physical location or gender. The new Interface should also be compatible with all android phones in any locality. It should also be easy to use and for this reason the number of customer for the online shop will increase (Ponton Defence Science and Technology Organisation ,2008). Outcomes It is expected that the new interface will improve customers experience by enabling them to access all information about the shop and its goods, making it relatively easy to place orders hence improving its sales. The customer friendliness of the new Application is also expected to increase the number of customers placing orders with the shop. The new interface will also enable the company to compete favorably with its main competitors The new interface will enable customer to be updated on new arrivals and all the activities of the online shop on regular basis. They will also be in a position of knowing what is in stock and what is not before placing orders. They will also be in a position of tracking their orders until when they receive them (Dorrepaal, 2011). Scope The new interface is expected to cover a wide range of areas. Besides enhancing the online presence of the online shop, customers will also be able to access updated information concerning various aspects of products and any information from the shop to its current and potential clients. The new interface will also provide the shop with an opportunity of identifying best sellers among its products to ensure that no shortage is experienced as well as enable them to get feedback on areas of improvement or any other products that can be introduced into the market successfully. Objectives Output Target Increase the amount of sales made on daily basis Triple the amount of sales from previous months 2000 Units Reduce time wastage on placing orders Allow orders to be placed within to minutes 1000Sucessful orders daily Allow clients queries to be responded to speedly Increasde the number of clients served on daily basis 1500 clients Success criteria The success for this new Application will be measures by the number of new customers as well as the number of sales made. It will also be determined by clients responses on their experience with the new interface Key assumptions There are a number of assumptions for this new interface. It is assumed that by improving the shops online presence, the new interface will improve competitiveness of the shop and improve its sales estimates. It is also assumed that the new application will improve customers experience and hence retaining them as well as enabling attraction of new customers (Florin Books, 2015). References Banga, C., Weinhold, J. (2014). Essential mobile interaction design: Perfecting interface design in mobile apps. Upper Saddle River, NJ: Addison-Wesley. Dorrepaal, M. (2011). Usability evaluation of an interface terminology on snomed ct. Place of publication not identified: Lap Lambert Academic Publ. Florin, A., Books on Demand GmbH. (2015). User - Interface - Design: Usability in Web- und Software-Projekten. Norderstedt: Books on Demand. Ponton, K., Defence Science and Technology Organisation (Australia). (2008). Concepts of interface usability and the enhancement of design through eye tracking and psychophysiology. Edinburgh, S. Aust: Defence Science and Technology Organisation.